FaxRocket
Productivity
online fax service
SHOW HN2017
152points
75comments
#248of 2,242 in 2017
Top 12%of 2017 by points
How HN took it
CuriousMostly questions and neutral comments
6 positive, 31 neutral or asking, 0 mixed, 10 critical, out of 47 comments about the project. Thread score -0.02.
Pricing: 2 for, 5 againstIdea: 4 for, 0 againstPrivacy: 0 for, 2 againstDesign: 0 for, 2 against
The thread, comment by comment
Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.
positive neutral or mixed critical about another commenter or something else the maker
What HN said
What people liked
No signup or subscription, simple pay-per-use pricing
From 3 comments
This looks absolutely fantastic! Does anyone else feel like Show HNs with straightforward, by-the-order pricing is always based on declining technology (Fax; SMS; Printing in the…
schnevets on HNYeah I wonder if they'd be willing to negotiate since this is a little different from the usual 99¢ app or whatnot. Sounds like a good service. No ads on faxes/covers, straight…
axonic on HNIt’s pay per use. Most fax services require you to have an account, which is really heavyweight for most people who really only have to send a fax a few times a year (if at all).
kunle on HN
Existing fax sites look dated and are hard to use
From 2 comments
This is really cool! I rarely send faxes but it's always a pain when I do and all the sites feel like they're from the 90s. Do you have your J2 situation sorted out yet? They're…
MichaelGG on HNI think this is great. Existing products/sites aren't always kept up to date and you never know if they are still functioning. Before working in an office, when I needed to fax a…
giarc on HN
Objections
Per-fax fees are high relative to cost of Phaxio or owning a machine
From 3 comments
Huh. Looking at phaxio's prices, faxrocket is charging a huge premium. For a techie, is there a reason to use faxrocket vs curling to phaxio? Edit: I guess the phone number makes…
Gaelan on HNSo, if you send 1 short fax/week (@ $1 for 1-4 pages), your breakeven point just buying a fax machine ($30-50 for entry level on Amazon, new) is less than a year? I work for a…
ac29 on HNRight, but is it a viable business if the average customer spends $1-2/year or less? A business phone line ($100/month or less -- crap tier VOIP lines work fine for faxes) and a…
ac29 on HN
Spam or fraud risk with no account requirement
From 3 comments
What are your anti-abuse protections?
floatingatoll on HNHow will you prevent someone from sending spammy unsolicited faxes?
mplewis on HNHaving worked for a fax brand.. that doesn't stop shady characters from just using stolen card numbers. It's extremely common.
xachen on HN
No HIPAA compliance for medical faxing
From 1 comment
We unfortunately aren't big enough (yet!) to provide HIPAA-compliance: the cost is quite high for the volumes we're sending right now. Send us an email at team@faxrocket.com:…
fomojola on HN
Requests
API for sending faxes from web apps
From 1 comment
Any plans for an API to make it possible to upload and send a fax from a web app? This looks exactly like what we've been looking for for a while. Also, how does your pricing…
sdrothrock on HN
Lower prices for low-volume use
From 1 comment
So, if you send 1 short fax/week (@ $1 for 1-4 pages), your breakeven point just buying a fax machine ($30-50 for entry level on Amazon, new) is less than a year? I work for a…
ac29 on HN
Clearer privacy policy on deleting faxes after delivery
From 2 comments
Cool! I use one of your competitors, Fax Fresh. One thing I like about them is that they clearly state they delete the fax from their servers once it's sent. I couldn't find such…
abbasaamer on HNAh, we do delete the file as soon as the fax is confirmed as delivered: its in our FAQ at https://www.faxrocket.com/faq.html. We will update the privacy policy to include a…
fomojola on HN
Questions
How are faxes secured and are they deleted after sending
From 2 comments
I was asked to look for an online fax solution. A provider I contacted never called me back. Do you offer subscriptions even if they are not needed? I know next to nothing about…
brut on HNCool! I use one of your competitors, Fax Fresh. One thing I like about them is that they clearly state they delete the fax from their servers once it's sent. I couldn't find such…
abbasaamer on HN
How the payment processing fees are handled on small charges
From 2 comments
How does your company manage to use Stripe and Paypal for microtransactions with their fees? Do you get a special discount? 25 cents - minus fees means there's barely any left.
foobaw on HNThis is correct. The top payment processors all have a fixed component to their fees - we just absorb it into our pricing structure.
kunle on HN
How the list of countries was chosen
From 1 comment
Looks good :) Would you mind sharing how you chose which countries to support?
markdown on HN
Alternatives named
Phaxio
From 2 comments
Huh. Looking at phaxio's prices, faxrocket is charging a huge premium. For a techie, is there a reason to use faxrocket vs curling to phaxio? Edit: I guess the phone number makes…
Gaelan on HNphaxio has an API -- 7c/page to USA and 10c to other countries. Japan is included as a 10cent destination. https://www.phaxio.com/pricing/
voiper1 on HN
Fax Fresh
From 1 comment
Cool! I use one of your competitors, Fax Fresh. One thing I like about them is that they clearly state they delete the fax from their servers once it's sent. I couldn't find such…
abbasaamer on HN
HelloFax and eFax
From 1 comment
We currently don’t offer subscriptions, as were just starting out. Out of curiosity what’s your use case? There are lots of subscription fax services out there (efax and hellofax…
kunle on HN
SRFax
From 1 comment
I recommend http://www.SRFax.com. Affordable subscription pricing with special plans for healthcare solutions.
Harelin on HN
Fax.to
From 1 comment
I was looking for some online fax services recently and stumbled upon another similar service Fax.to The main difference - in terms of pricing - I see is that Fax.to charges per…
denzil_correa on HN