Groubal CSI
Data
sentiment analytics
SHOW HN2010
How HN took it
1 positive, 1 neutral or asking, 0 mixed, 11 critical, out of 13 comments about the project. Thread score -0.59.
Idea: 1 for, 3 againstDesign: 0 for, 4 againstExecution: 0 for, 3 againstDocs: 0 for, 1 against
The thread, comment by comment
Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.
positive neutral or mixed critical about another commenter or something else the maker
What HN said
What people liked
Ideas for expanding into a general reputation tracker.
From 1 comment
I don't know if it's intentional, but I would expand your scope beyond complaints. If your math is good you could have a very nice reputation tracker and analytics package in…
rhizome on HN
Objections
High dissatisfaction = bad scale is counter-intuitive.
From 3 comments
pretty cool. I would change high meaning bad and low meaning good, unless its a rank out of the total. Its a bit counter-intuitive. Why do you just place an emphasis on…
physcab on HNCall me crazy, but things going UP is generally good. I don't see how you can logically describe something as having an "increase in worsening satisfaction". "AT&T is ranked 1st…
toast76 on HNI think you only need to change the wording to clarify it: 'Lowest Satisfaction' => 'Most Disatisfied' or 'Highest Disatisfaction' or 'Most Complaints' 'Customer Satisfaction…
SkyMarshal on HN
Sentiment is attached to entities, not whole tweets; method questioned.
From 1 comment
This is not how sentiment analysis work (or should work). I worked on something similar (Naive Bayes based sentiment analyzer https://github.com/mohitranka/TwitterSentiment). I…
random42 on HN
Rankings seem skewed; some premium brands rank better than down-market ones.
From 1 comment
Interesting but possibly flawed exercise. It would be good to show the entire set of brands sorted from bottom (i.e., good) to top (i.e. bad). I sorted the data and present here…
rayval on HN
Missing units and uncertainty for the scores.
From 1 comment
What are the units of dissatisfaction used throughout the page? How do they map to the y-axis of the dissatisfaction graph? What sense of scale do I need to have to understand…
tel on HN
Broken links for removed companies, now fixed by maker.
From 2 comments
Just FYI, clicking on a company name that has been removed, leads to a 403 error (e.g., Rogers). Also, I sort of broke the site by passing a non-existing company name (e.g.,…
acangiano on HNThanks so much - I knew I could rely on HN'ers to find these things. I'm hoping the Rogers one is a one-off (we're just adding it this morning), but I'll double check all of…
spxdcz on HN
Requests
Flip the axis or relabel so high scores read as good, or show both directions.
From 3 comments
pretty cool. I would change high meaning bad and low meaning good, unless its a rank out of the total. Its a bit counter-intuitive. Why do you just place an emphasis on…
physcab on HNAmount of dissatisfaction is too mushy IMHO. Just title it "Crapometer" or "Hate-o-meter". Better yet, just flip the Y-axis. I'd think that it would be easier to get a company to…
mdda on HNI think you only need to change the wording to clarify it: 'Lowest Satisfaction' => 'Most Disatisfied' or 'Highest Disatisfaction' or 'Most Complaints' 'Customer Satisfaction…
SkyMarshal on HN
Show the full brand list sorted from best to worst.
From 1 comment
Interesting but possibly flawed exercise. It would be good to show the entire set of brands sorted from bottom (i.e., good) to top (i.e. bad). I sorted the data and present here…
rayval on HN
Longer time span than one week.
From 1 comment
Is the time span so short just because of initial lack of data? If not, I think it would be useful to change the span of the graph to more than a week, to understand the long…
DeusExMachina on HN
Questions
What are the units of the score and what is a given value?
From 1 comment
What are the units of dissatisfaction used throughout the page? How do they map to the y-axis of the dissatisfaction graph? What sense of scale do I need to have to understand…
tel on HN
Why is it called Bayesian beyond using Naive Bayes?
From 1 comment
What are the units of dissatisfaction used throughout the page? How do they map to the y-axis of the dissatisfaction graph? What sense of scale do I need to have to understand…
tel on HN
Why do complaints skew mentions of large companies?
From 2 comments
Something came to mind that will skew this heavily. People will mention a company by name for mainly one of two reasons, either to complain or to tell people about some cool new…
jhamburger on HNAre you sure about that distinction? "Google builds robotic car" "Why Groupon is terrible for merchants"
endtime on HN