FullStory

Data

product analytics

SHOW HN2020

74points
15comments
#842of 3,028 in 2020
Top 28%of 2020 by points

How HN took it

MixedNo clear lean

1 positive, 2 neutral or asking, 3 mixed, 3 critical, out of 9 comments about the project. Thread score -0.10.

Privacy: 1 for, 2 againstPricing: 0 for, 1 against

The thread, comment by comment

Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.

positive neutral or mixed critical about another commenter or something else the maker

What HN said

What people liked

  • Wireframe reconstruction from views is technically impressive

    From 1 comment
    • The kicker for this is whether the user is in control of the amount of masking going on or not. If the app maker is in control, and the user can do nothing but use the app or…
      myu701 on HN

Objections

  • Recording every interaction is not private by default; data tied to user ID is PII

    From 1 comment
    • How is recording every single user interaction with an app “private by default?” The data is tied to a user ID as far as I understand, so it is personally identifiable…
      ThePhysicist on HN
  • Users cannot control masking; app maker controls it

    From 2 comments
    • The kicker for this is whether the user is in control of the amount of masking going on or not. If the app maker is in control, and the user can do nothing but use the app or…
      myu701 on HN
    • We offer a small level of control via the FS.consent API that we have available across platforms (https://developer.fullstory.com/consent), but at this time the app maker is…
      mmastrac on HN
  • Cost is high

    From 2 comments
    • love fullstory - great atlanta company, and i know a bunch of people that work there are stellar! an issue i've had with them is the cost is very high in comparison to other…
      k2xl on HN
    • LogRocket (~2016) is much younger than FullStory (2012) - as an aside, though, I didn't find their UIs to be that similar. FullStory feels like its UI has certainly received more…
      alehul on HN

Requests

  • Give end users control over masking and consent

    From 3 comments
    • The kicker for this is whether the user is in control of the amount of masking going on or not. If the app maker is in control, and the user can do nothing but use the app or…
      myu701 on HN
    • Seems simple enough: To turn on any analytics users should be redirected from the app to the webpage. Anyone that doesn't go there and turn it on should have it off no matter…
      Dustie on HN
    • Apps should prompt me for my permission to share any analytics data if they want to claim that they are "private-by-default". It would be nice if FullStory also provided…
      Sephr on HN
  • Provide consent UI examples for app developers

    From 1 comment
    • Apps should prompt me for my permission to share any analytics data if they want to claim that they are "private-by-default". It would be nice if FullStory also provided…
      Sephr on HN

Questions

  • Is the product generally available?

    From 1 comment
    • There is a demo request form, but no information on whether it's generally available. Is it?
      lachyg on HN

Alternatives named

  • LogRocket

    From 2 comments
    • love fullstory - great atlanta company, and i know a bunch of people that work there are stellar! an issue i've had with them is the cost is very high in comparison to other…
      k2xl on HN
    • LogRocket (~2016) is much younger than FullStory (2012) - as an aside, though, I didn't find their UIs to be that similar. FullStory feels like its UI has certainly received more…
      alehul on HN
  • Transcend consent manager

    From 1 comment
    • Apps should prompt me for my permission to share any analytics data if they want to claim that they are "private-by-default". It would be nice if FullStory also provided…
      Sephr on HN

Category, keywords, summaries and labels on this page were made by AI (Thread Reader v2) and not checked by hand. Each point links to the comments it came from.

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