The Official MTA App
Consumer and social
public transit app
SHOW HN2024
How HN took it
6 positive, 8 neutral or asking, 1 mixed, 11 critical, out of 26 comments about the project. Thread score -0.14.
Execution: 1 for, 3 againstDesign: 1 for, 3 againstPrivacy: 0 for, 3 againstPerformance: 1 for, 2 against
The thread, comment by comment
Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.
positive neutral or mixed critical about another commenter or something else the maker
What HN said
What people liked
Built-in offline maps are a great feature
From 2 comments
The built-in offline maps are a great feature, thanks for that!
paulgb on HNI've been trying really hard to reserve judgment on this upgrade, but since you're asking here, this is a huge step backwards in usability. The good: you've added offline maps.…
timr on HN
Improved over the beta and earlier versions, features now match Citymapper
From 2 comments
For NYC specifically I've been burned many times by Citymapper. It is trying to be clever and parse the messages about service changes, but does it all wrong and in the end gives…
avel on HNJust want to send my thanks. I’ve been a regular user since the early testflights and it’s been great seeing the iterations and improvements, particularly for me the…
miquong on HN
Objections
Redesign makes finding station arrival times harder; line search and navigation confusing
From 2 comments
I've been trying really hard to reserve judgment on this upgrade, but since you're asking here, this is a huge step backwards in usability. The good: you've added offline maps.…
timr on HNthe ‘search box’ is not good at finding stations so i can check when the next train is coming. i typed in ‘34th st’ and it returned a bunch of addresses, none of which are in…
mambodog on HN
Privacy concern: Data Linked to You includes health, fitness and location data
From 2 comments
Check out the “Data Linked to You”. Why does a subway app need my health and fitness data or any of my data at all?
exegete on HN>Data Linked to You >The following data may be collected and linked to your identity: >Health & Fitness Location Contact Info Identifiers Usage Data Diagnostics Location, linked…
ThePowerOfFuet on HN
Beta to prod migration erased favorites and duplicates stations and buses
From 1 comment
Nice to see there are humans here! - Going from the beta to the prod app erases all of my favorites - many stations (like Atlantic Ave-Barclays) have to be added two or three…
paulschreiber on HN
Station search fails on common variants like 34th St and misses nearby subway stations
From 1 comment
the ‘search box’ is not good at finding stations so i can check when the next train is coming. i typed in ‘34th st’ and it returned a bunch of addresses, none of which are in…
mambodog on HN
Requests
Show a list of lines and stations with bookmarks and offline cached arrivals
From 1 comment
I've been trying really hard to reserve judgment on this upgrade, but since you're asking here, this is a huge step backwards in usability. The good: you've added offline maps.…
timr on HN
Bundle TrainTime features and OMNY card management
From 1 comment
Nice to see there are humans here! - Going from the beta to the prod app erases all of my favorites - many stations (like Atlantic Ave-Barclays) have to be added two or three…
paulschreiber on HN
Add live chat to customer service and integrate contact forms with ticketing
From 1 comment
Nice to see there are humans here! - Going from the beta to the prod app erases all of my favorites - many stations (like Atlantic Ave-Barclays) have to be added two or three…
paulschreiber on HN
Questions
Is there a web app?
From 1 comment
Is there also web app?
sccxy on HN
Why not emulate the LIRR app design?
From 1 comment
It certainly looks and feels much more modern, but I’m most curious what was behind the decision not to emulate the LIRR’s app - that one’s awesome
pondemic on HN
Alternatives named
Citymapper
From 2 comments
I live and swear by Citymapper[0] for all cities that it supports. No other app I've used has been as good for public transport as Citymapper has been. I really hope one day one…
figmert on HNFor NYC specifically I've been burned many times by Citymapper. It is trying to be clever and parse the messages about service changes, but does it all wrong and in the end gives…
avel on HN
Transit app
From 2 comments
What are your thoughts on Transit app? Seems to cover the different systems pretty well IMO.
zaptrem on HNHave you tried Transit App ? https://transitapp.com/
dotcoma on HN
TFL Go
From 1 comment
This looks _very_ similar to TFL Go [0], the equivalent app for London. That's probably a good thing, as I really like TFL Go due to its focus on showing transit information as…
nnyms1 on HN
Here NYC Subway Arrivals
From 1 comment
You might like Here: https://apps.apple.com/us/app/here-nyc-subway-arrivals/id6446206683 I use it because it opens instantly and just shows me nearby train arrival times. The…
noahmasur on HN
KickMap
From 1 comment
Great! I have been using KickMap because the MTA app used to suck. I will give this a try.
65 on HN