Opslane

Infrastructure

on-call and incident management

SHOW HN2024

319points
169comments
#182of 3,515 in 2024
Top 6%of 2024 by points

How HN took it

DebatedReal support and real criticism

12 positive, 10 neutral or asking, 1 mixed, 22 critical, out of 45 comments about the project. Thread score -0.22.

Idea: 10 for, 16 againstPerformance: 0 for, 3 againstDesign: 0 for, 2 againstPrivacy: 0 for, 1 against

The thread, comment by comment

Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.

positive neutral or mixed critical about another commenter or something else the maker

What HN said

What people liked

  • Good to see more open-source options in this space

    From 1 comment
    • co-founder of merlinn here: https://merlinn.co | https://github.com/merlinn-co/merlinn We're also building a tool in the same space with the option of choosing your own model…
      topaztee on HN
  • Alert-usefulness feedback button idea is valuable

    From 1 comment
    • People do not understand the value of classifying alerts as useful after the fact. At Netflix we built a feature into our alert systems that added a simple button at the top of…
      jedberg on HN

Objections

  • Using an LLM to classify alerts adds risk and does not fix root causes

    From 4 comments
    • It feels to me that using LLM to classify alerts as noisy is just adding risk instead of fixing the root cause of the problem. If an alert is known to be noisy and have appeared…
      aflag on HN
    • I don't want to be relying on another flaky LLM for anything mission critical like this. Just fix the original problem, don't layer an LLM into it.
      throw156754228 on HN
    • Founder of All Quiet here: https://allquiet.app. We're building a tool in the same space but opted out of using LLMs. We've received a lot of positive feedback from our users who…
      mads_quist on HN
    • Filtering whether a notification is important or not through an LLM, when getting it wrong could cause big issues, is mildly concerning to me...
      voidUpdate on HN
  • Tooling cannot fix poor observability and culture problems

    From 2 comments
    • In my current workplace (BigCo), we know exactly what's wrong with our alert system. We get alerts that we can't shut off, because they (legitimately) represent customer…
      solatic on HN
    • Don't send an alert at all unless it is actionable. Yes, I get it, you want alerts for everything. Do you have a runbook that can explain to a complete novice what is going on…
      throwaway984393 on HN
  • Tying the tool to Slack restricts where it can be used

    From 1 comment
    • > Slack-native since that has become the de-facto tool for on-call engineers. In your particular organization. Slack is one of many instant messaging platforms. Tightly coupling…
      RadiozRadioz on HN

Requests

  • Support more platforms beyond Slack and integrations beyond Datadog

    From 1 comment
    • > Slack-native since that has become the de-facto tool for on-call engineers. In your particular organization. Slack is one of many instant messaging platforms. Tightly coupling…
      RadiozRadioz on HN
  • Better PagerDuty-style scheduling with overrides and holiday rotations

    From 1 comment
    • Underrated oncall problem that needs solving is scheduling IMHO: - We have a weekday (2 shifts) / weekend (1 slightly longer shift including friday morning to allow people to…
      makmanalp on HN

Questions

  • How the LLM classification is proven not to hallucinate and whether real users exist

    From 1 comment
    • how can you prove it works and doesnt hallucinate? do you have any actual users that have installed it and found it useful?
      T1tt on HN
  • How the project will be sustainable as open source and why Apache 2.0

    From 1 comment
    • if this is open-source project how are you planning to make this a sustainable business? also why the choice of apache 2.0
      c0mbonat0r on HN

Alternatives named

  • Merlinn

    From 1 comment
    • co-founder of merlinn here: https://merlinn.co | https://github.com/merlinn-co/merlinn We're also building a tool in the same space with the option of choosing your own model…
      topaztee on HN
  • All Quiet

    From 1 comment
    • Founder of All Quiet here: https://allquiet.app. We're building a tool in the same space but opted out of using LLMs. We've received a lot of positive feedback from our users who…
      mads_quist on HN
  • PagerDuty

    From 1 comment
    • Underrated oncall problem that needs solving is scheduling IMHO: - We have a weekday (2 shifts) / weekend (1 slightly longer shift including friday morning to allow people to…
      makmanalp on HN
  • Datadog

    From 1 comment
  • Incidental

    From 1 comment
    • Using LLMs to classify noisy alerts is a really clever approach to tackling alert fatigue! Are you fine tuning your own model to differentiate between actionable and noisy…
      sanj001 on HN

Category, keywords, summaries and labels on this page were made by AI (Thread Reader v2) and not checked by hand. Each point links to the comments it came from.

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