Gemba

Web and SaaS

user testing marketplace

SHOW HN2013

Gemba

Killed our 6-month old photo startup, and this came out of it

news.ycombinator.com

#user testing#usability testing#find testers#user interviews

34points
21comments
#719of 1,739 in 2013
Top 42%of 2013 by points

How HN took it

MixedNo clear lean

2 positive, 2 neutral or asking, 5 mixed, 4 critical, out of 13 comments about the project. Thread score -0.10.

Design: 0 for, 2 againstIdea: 1 for, 1 againstDocs: 0 for, 1 against

The thread, comment by comment

Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.

positive neutral or mixed critical about another commenter or something else the maker

What HN said

What people liked

  • Good idea for a service that screens testers

    From 2 comments
    • Great idea. I was talking earlier with some friends trying to figure out the best way to get qualified testers for apps. This makes it so much easier, and adds screening. Nice…
      markbao on HN
    • Seems like a good idea. Don't live in SF though.
      krapp on HN
  • Admire the decision to kill the previous startup

    From 2 comments
    • Nice pivot! Couple of small things: - It isn't clear to me what products you can find testers for. Is it just tech related, or do you find testers for anything? Like, do you just…
      dirktheman on HN
    • Brave decision & congrats
      destraynor on HN

Objections

  • Name is hard to remember and pronounce for English speakers

    From 2 comments
    • You appear to have references to Zenpathy, which I assume is a name which didn't make the cut. Might want to standardize on Gemba, if you're going with that name. Also, while I…
      patio11 on HN
    • Agree here. I've looked at the site, read this comment, and gone back up to remind myself but I'm still not sure if it's gemba or gempa. And have zero association with that word.
      dshanahan on HN
  • Prices may be too low for on-site tests

    From 2 comments
    • Great idea. I think the pricing is way too cheap for on-site though. You might be able to get away with < $50 for some kind of screenshare, but there is definitely a market for…
      nfm on HN
    • Nice, my normal work flow for doing this is hanging out at the Metreon and asking people or at the starbucks near by. $5 gift cards work well if you need extra incentive, most…
      yoshyosh on HN
  • Unclear what products testers can be found for

    From 2 comments
    • Nice pivot! Couple of small things: - It isn't clear to me what products you can find testers for. Is it just tech related, or do you find testers for anything? Like, do you just…
      dirktheman on HN
    • You need to answer more questions on your homepage. - locations? - how do you select people (anyone who has done tests is familiar with the 'professional testers' problem) - more…
      petervandijck on HN

Requests

  • Add a proper tester sign-up form instead of a mailto link

    From 2 comments
    • Nice pivot! Couple of small things: - It isn't clear to me what products you can find testers for. Is it just tech related, or do you find testers for anything? Like, do you just…
      dirktheman on HN
    • Consider creating a more accommodating form for your "become a tester" link...maybe it's not a priority right now, but if recruiting good testers is key to your plan, a form…
      danso on HN
  • Explain locations and how testers are selected

    From 1 comment
    • You need to answer more questions on your homepage. - locations? - how do you select people (anyone who has done tests is familiar with the 'professional testers' problem) - more…
      petervandijck on HN
  • Expand beyond San Francisco to Palo Alto and Mountain View

    From 1 comment
    • Any chance of expanding down to Palo Alto and Mountain View?
      jscheel on HN

Questions

  • Which products can testers be found for

    From 1 comment
    • Nice pivot! Couple of small things: - It isn't clear to me what products you can find testers for. Is it just tech related, or do you find testers for anything? Like, do you just…
      dirktheman on HN
  • How are testers selected and avoid professional testers

    From 1 comment
    • You need to answer more questions on your homepage. - locations? - how do you select people (anyone who has done tests is familiar with the 'professional testers' problem) - more…
      petervandijck on HN

Alternatives named

  • usertesting.com

    From 1 comment
    • Great idea. I think the pricing is way too cheap for on-site though. You might be able to get away with < $50 for some kind of screenshare, but there is definitely a market for…
      nfm on HN

Category, keywords, summaries and labels on this page were made by AI (Thread Reader v2) and not checked by hand. Each point links to the comments it came from.

Add a badge to your READMEShown on HackerShow
[![Shown on HackerShow](https://hackershow.org/badge.svg)](https://hackershow.org/show/6932122)