Front
Web and SaaS
shared inbox
SHOW HN2014
94points
14comments
#293of 2,272 in 2014
Top 13%of 2014 by points
How HN took it
CuriousMostly questions and neutral comments
1 positive, 3 neutral or asking, 1 mixed, 1 critical, out of 6 comments about the project. Thread score 0.00.
Design: 0 for, 1 againstIdea: 1 for, 0 against
The thread, comment by comment
Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.
positive neutral or mixed critical about another commenter or something else the maker
What HN said
What people liked
Looks good and useful for support teams
From 2 comments
This is awesome, looking at how we could use it at sendwithus to replace/augment our current support systems.
mrmch on HNLooks nice! In the same space, there's also Respondly: https://respond.ly/ I've found it hard to pull myself away from Gmail and use these apps though, old habits are hard to…
sgdesign on HN
Objections
Requires team members to use a new email app instead of their own email client
From 1 comment
Front looks good, but unfortunately it makes the same mistake as some other apps (Flowdock and SupportFu come to mind): It invents a new email app and requires that your team…
lobster_johnson on HN
Unclear what problems it solves from the homepage
From 1 comment
Hello, This seems like a nice program that we definitely may need in our current company (we do internet-based loans and use a support@ email which is shared between several…
xtracto on HN
Requests
Add a sign-up call to action at the top and bottom of the landing page
From 2 comments
Landing page wise, a sign up link at the bottom as well as the top would make a lot of sense. Otherwise there's no call to action when you've read all the pitch.
ElliotH on HNAlso, I'm willing to bet that almost any call-to-action text other than "sign up" is going to get more clicks. "Sign up" is generic, doesn't say anything about the benefits of…
gk1 on HN
Show a short video overview on the homepage
From 1 comment
Hello, This seems like a nice program that we definitely may need in our current company (we do internet-based loans and use a support@ email which is shared between several…
xtracto on HN
Alternatives named
Respondly
From 1 comment
Looks nice! In the same space, there's also Respondly: https://respond.ly/ I've found it hard to pull myself away from Gmail and use these apps though, old habits are hard to…
sgdesign on HN
HelpScout
From 1 comment
There's helpscout that let you reply directly from gmail but still use their team inbox. However I find it very pricey.
d0m on HN
Streak
From 2 comments
We used capsule, but switched to Streak. We found since we live in Gmail, and it lives in Gmail, it's a really really good fit.
randall on HNFounder of streak.com here - we think our product is really great for startups. Feel free to reach out to me at aleem at streak if you'd like to get a feature overview, although…
alooPotato on HN
CapsuleCRM
From 1 comment
We're a small business and we use CapsuleCRM. It took me a long time to find a simple CRM that did what we needed. Just Google around, there are others that are made for small…
aerialfish on HN
Google Wave
From 1 comment
Google Wave?
mglauco on HN