Onboarded

Dev tools

user onboarding service

SHOW HN2015

54points
37comments
#524of 2,565 in 2015
Top 21%of 2015 by points

How HN took it

RoastedHalf or more of the comments are critical

1 positive, 7 neutral or asking, 1 mixed, 9 critical, out of 18 comments about the project. Thread score -0.37.

Pricing: 0 for, 4 againstIdea: 1 for, 1 againstDocs: 0 for, 2 againstDesign: 0 for, 1 againstExecution: 0 for, 1 against

The thread, comment by comment

Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.

positive neutral or mixed critical about another commenter or something else the maker

What HN said

What people liked

  • Unobtrusive and flexible, can be styled as modal, fullscreen or inline

    From 1 comment
    • One of the goals we had when we designed Onboarded was for it to be unobtrusive yet flexible. It can be used to accomplish just what you are saying. The styling as overlay/modal…
      ObserverEffect on HN

Objections

  • Pricing not disclosed up front; open conversation is off-putting

    From 3 comments
    • > pricing is an open conversation I do not want pricing to be an open conversation. That sounds horrible to me. To take a wild guess - maybe you think that an open conversation…
      robzyb on HN
    • Gonna agree with others that I don't like "pricing is an open conversation". Sounds like you just don't know what to price it at. Why not just start with something and then…
      rajacombinator on HN
    • I'd love to get an idea of the pricing before I sign up for a trial. I don't want to spend time trying out a product that will end up costing more than I'm willing to pay for it.
      mkilling on HN
  • Modal overlay onboarding is intrusive; prefers baked-in design

    From 1 comment
    • I never really like this style of on boarding. Mostly because I can 'see' the app behind the dialogs and I just want to start using it. Much prefer is on boarding is baked into…
      supercoder on HN
  • Forced onboarding forms and feature tours annoy users

    From 3 comments
    • I could not disagree more. I am never interested in building a social profile or entering preferences to some app I'm unfamiliar with. Like others comment, I'd like to get to…
      vandingmils on HN
    • I may be an atypical and less social (more asocial?) than others. Or maybe I'm old and impatient. Or all the above. Making me fill out, really anything, before I can drive the…
      ci5er on HN
    • This kind of response makes me think of the mandatory training missions that have started populating the introductory levels of many videogames - Even though movement is the same…
      stephengillie on HN
  • Docs and marketing do not clearly explain the product

    From 2 comments
    • First - apologies. There is a point to this. I apparently like taking the scenic route to get there. I'm at the tail end of roughing out the high level design of a pretty large…
      ci5er on HN
    • There is something a bit ironic about a web site which claims to be 'the most effective way to communicate with new users' showing me a YouTube video to explain what they do ...
      aquark on HN

Requests

  • Show more non-modal and alternative style examples

    From 3 comments
    • I'm your target customer. I need to rework my onboarding flow but haven't done it yet because it seems like a huge pain. Would like to see better examples of the non-modal…
      rajacombinator on HN
    • Maybe in the intro path in addition to saying 'let me out' you could have an option like 'i like the concept, but show me a different style' and then take a few example paths to…
      bobbles on HN
    • Ok sounds interesting. Because I'm dumb and short of time, I could only take it at face value. I sort of want to come away lusting to have the feature on my site. Be great to see…
      supercoder on HN
  • Show pricing up front

    From 2 comments
    • I'd love to get an idea of the pricing before I sign up for a trial. I don't want to spend time trying out a product that will end up costing more than I'm willing to pay for it.
      mkilling on HN
    • First - apologies. There is a point to this. I apparently like taking the scenic route to get there. I'm at the tail end of roughing out the high level design of a pretty large…
      ci5er on HN

Questions

  • How does it compare to WalkMe?

    From 1 comment
    • We use http://www.walkme.com at Top Hat, how does this compare?
      axiom on HN
  • Is it different from writing custom JavaScript with Segment?

    From 1 comment
    • What's really the advantage of this over writing 50 lines of javascript to automatically do the same thing and using segment.com to track events?
      adambratt on HN
  • Does Onboarded use Onboarded?

    From 1 comment

Alternatives named

  • WalkMe

    From 1 comment
    • We use http://www.walkme.com at Top Hat, how does this compare?
      axiom on HN
  • Appcues

    From 1 comment
    • This seems similar to Appcues (http://appcues.com/). Appcues is oriented at PMs though. I'm not sure what the market is for a product which requires messing with the HTML of the…
      sfeng on HN
  • Joyride (Zurb) and Hopscotch (LinkedIn)

    From 2 comments
    • reminds me of http://zurb.com/playground/jquery-joyride-feature-tour-plugin zurbs joyride for foundation
      killerpopiller on HN
    • Or LinkedIn's Hopscotch http://linkedin.github.io/hopscotch/
      Vekz on HN
  • Impromptu.js

    From 1 comment
    • How different would your service be to using something like impromptu.js https://github.com/trentrichardson/jQuery-Impromptu
      carrotleads on HN
  • Segment with custom JavaScript

    From 1 comment
    • What's really the advantage of this over writing 50 lines of javascript to automatically do the same thing and using segment.com to track events?
      adambratt on HN

Category, keywords, summaries and labels on this page were made by AI (Thread Reader v2) and not checked by hand. Each point links to the comments it came from.

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