LookIO

Dev tools

mobile sdk

SHOW HN2011

LookIO

Mobile SDK enables live chat support & visual assist

look.io

#ios sdk#in app support#live chat#visual assist

51points
18comments
#240of 1,097 in 2011
Top 22%of 2011 by points

How HN took it

LovedMost comments that take a side are positive

8 positive, 4 neutral or asking, 1 mixed, 0 critical, out of 13 comments about the project. Thread score +0.53.

Idea: 2 for, 0 againstDocs: 1 for, 0 againstPricing: 1 for, 0 against

The thread, comment by comment

Each row is a top-level comment and its replies, in HN's order. Select a cell to open that comment on HN.

positive neutral or mixed critical about another commenter or something else the maker

What HN said

What people liked

  • Well executed and sweet product

    From 2 comments
    • If your website has Olark or any live web support, why wouldn't you want it in your app too? Well executed.
      Aaronontheweb on HN
    • Can a single agent support multiple apps? BTW, props - this looks EXTREMELY sweet and I expect I will be integrating this into my apps.
      epaga on HN
  • Strong team in LA

    From 2 comments
  • Niche is useful for transactional apps

    From 2 comments
    • Pretty interesting niche they're addressing... hadn't really crossed my mind that there'd be a big need for "in app support", but makes perfect sense that if you're paying for an…
      tmetzner on HN
    • Thanks. That's what we think too... especially for apps that are transactional based (travel, retail etc).
      grantlmiller on HN

Objections

  • Unclear what an agent is and whether it costs money

    From 1 comment
    • sweet, but what the heck is an agent? It's not clear to me that my smaller apps won't ever cost me money with this, because I don't know what an agent is. ("First agent license…
      aaronbrethorst on HN

Requests

  • HN invite codes

    From 1 comment

Questions

  • How the screen is shared with the user on iOS

    From 2 comments
    • As an overview for us more novice iOS programmers, how are you going about sharing the screen with a user? I am going to download this and check it out, but really curious as…
      wattjustin on HN
    • You can get the onscreen graphics context and convert it to an image to send over the network fairly easily. I'd guess that you probably won't get a full remote desktop…
      Zev on HN
  • Whether one agent can support multiple apps

    From 1 comment
    • Can a single agent support multiple apps? BTW, props - this looks EXTREMELY sweet and I expect I will be integrating this into my apps.
      epaga on HN

Alternatives named

  • Olark live web chat

    From 1 comment
    • If your website has Olark or any live web support, why wouldn't you want it in your app too? Well executed.
      Aaronontheweb on HN

Category, keywords, summaries and labels on this page were made by AI (Thread Reader v2) and not checked by hand. Each point links to the comments it came from.

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